“We first approached Ascend back in early 2018 with a vision and an aspiration. It began with a telephone conversation that led to several more. As a proposed squat orthodontic practice with no NHS orthodontic contract and no history as a provider we were guided through the complex and overwhelming process of tendering. As complete naive newbies to business and procurement we were out of our depth however, we were guided by Richard and Emma into a position where we would actually be taken as a serious proposition.

Quayside Orthodontics was subsequently launched by winning a NHS waiting list initiative through tendering with Ascend. In 2020 after many months of tendering we secured a 7 years PDS contract for orthodontic services again after working with Ascend in a region monopolised by a large corporate. Without them we would never be where we are today and would unreservedly recommend them to any current and potential NHS contract providers. They are friendly, have a wealth of knowledge and above all, always available. We cannot thank them enough.”

James and Rebecca Davis, Quayside Orthodontics