“Richard, Emma and Ascend provided an invaluable service through the entirety of the orthodontic tender process.

The importance of their input began a year before the tender process commenced.  Following their advice, I was able to get the practice in the best possible shape in anticipation of the tender date.  This included ensuring our Vital Signs were in order and liaising with our accountants to let them know what would be expected of them.

In advance of the procurement process, Ascend knew the types of questions that would be asked, so I was able to gather a lot of the required documentation and send a lot of the information to Richard and Emma.

Ascend were extremely prompt to reply to any questions I had about the process.  The quality of their bid writing was superb and extremely timely.  As a clinician, I was not used to the format of the answers but Ascend used terminology which was understood clearly by the commissioners.

As a result of Ascend’s efficiency and forward planning, I was able to submit my tender comfortably before the deadline and there was no sense of panic as the date approached.  As a successful bidder, I achieved a very high score which I am sure that I would not have been able to achieve on my own.

I would wholeheartedly recommend Ascend to any colleague who has to go through the stressful process of a contract bid.  I cannot imagine what it would have been like to go through my procurement without their advice and help”.

Dr Matt Clover
Director, Salisbury Orthodontics Ltd